Publicity Monster has been working over time on our new customer support system, this is a specialised area where customers will be seeing the latest statistics, manage account, online support and get instant answers to over 100 FAQ questions. Lots of changes in the tech world with some of the big search engines and social media hubs making dramatic changes to the way users use the services. New iPhone 5 to be announced in September Google+ Hangouts replaces Gmail chat Over 83 Million Facebook profiles and growing Google Buys Wildfire Bing adds Facebook integration   For regular updates check out Publicity Monster

Over the last couple years we have had the opportunity to speak to thousands of Australian businesses in just about every line of work you can imagine from solicitors to tradespeople and we found many suffer from the same problem, lead blockage. We found that sometimes businesses can be their own worst enemy, making it too hard for potential customers to do business with them that they end up going elsewhere. After a careful analysis of their business we found the following to be the top 5 issues causing the lead blockage, many fixable within 10 minutes. What are they you ask?

Problem 1: Web Design or Website

Some websites are so complicated, loaded with so much content that they disable visitors from doing what they really need to do, so what are the top priorities when potential or return customers visit your website?

1. Get a quick idea of what you do and what your work is like
2. Get in contact with you
3. Purchase something from your site

Does you website do all the above simply and easily? If not you need to make changes to your website to accommodate anyone and everyone being able to visit your website

Problem 2: No Telephone Number

So many websites have no telephone number or the telephone number is so small and insignificant it might as well not be there. The perfect test is to get one of your friends to visit your website using their home computer or even their smart phone and if they can’t find your number within 5 seconds of your website loading, you need to fix it ASAP. Here’s a few tips:

1. Highlight your telephone number
2. Make your phone number click-able, so when someone visits your site using their iPhone or any other internet enabled telephone they can call you simply by clicking on your number
3. Make it stand out, highlight your number, make it larger, make it bold, move it to the top of the page and make sure you can’t miss it.
4. Put your telephone number on every page

Problem 3: No contact choices

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Watched an inspiring video that really shows how far we have moved in the last 10 years and how making the right decisions now about your business will be the difference of being in or out of business. What is the internet and what does it mean to you and your business?

We find a lot of people know how to use Google and Facebook in their day to day lives, but they haven’t worked out how they can make it work for their business. Want to know more, speak to one of our online specialist and see how we can help your business see real results by using online marketing and social media.

Enjoy the video.

Timmy Sabre

We’re lucky enough to speak to thousands of Australian businesses every month and we understand how disturbing it is to be paying thousands of dollars in marketing and optimising your website and not really know if it’s working or if it’s worth the money you’re spending.

We have put together a very simple survey that pumps out an answer or several answers on why your marketing might not be working or why your website is not getting the targeted traffic you’re after. This is an obligation free service that we provide and no there’s nothing you need to buy. Click below fill in your details and we will organise your free analysis (takes about 10minutes)

SEO Team.

September Special (Normally $999) Take your old tired website and give it a much needed face lift to the award winning WordPress system, it’s a businesses dream, a website that can be easily managed internally without the constant need for a designer. How easy is it? Can you write and send an email? Yes, it’s that easy. All our website packages come with the following to make sure you get the best value: 1 on 1 Training – Showing you how to manage and update your own website Award winning WordPress – CMS (Content Management System) back end used by some of the bests company in the world like Google, VW, The New York Times, Sony, Sumsung, Mozilla, Flikr and of course Publicity Monster. Custom emails – finally you can stop using that old hotmail account for your business and start using yourname@yourbusiness.com.au SEO (Search Engine Optimisation) – We upgrade your website so it’s optimised for the most powerful search engine in the world and in Australia - Google! We will also work to get your business name and your service or product optimised in your local area. NOW ADD EXTRA FEATURES:

• A BLOG – Keep customers up to date with your business and specials
• GOOGLE ANALYTICS – Get detailed statistics on your visitors, what where and for how long?
• FACEBOOK SHARE
• TWITTER SHARE
• LIVE CHAT – Allow customer to chat to you directly from the website and close a lot more business
• E-COMMERCE – sell products and services from your website
• GALLERIES – Feature your work and show prospective customer and that’s just the tip of the iceberg
• Google Local (Places) – Get your business featured at the top of search the search results in your local area

Get your business listed and optimised for the top of Google Local (Places) Australia today for as little as only $6 a week.

Why optimise your business in now?

1. There’s only Top 7 spots available in each suburb
2. Unlimited leads (you don’t pay per click or per lead)
3. 82% of all Australians go online to find their local business
4. 92% of all Australian’s online use Google
5. 12 times more people use Google than Yellow Pages Books
6. 18 times more people use Google than local newspapers
7. Due to high use of iPhone & smart phones – Google Places is the first choice in search
8. Be found easily by existing customers looking for your number
9. Get called by new opportunities in your local area
10. Jump ahead of your competition
11. Google Places mini-site featuring photos, testimonials, opening times, details about your business
12. Get quality targeted website traffic
13. Detailed statistics showing you who is searching for you, where they came from and what they’re looking for
14. 12 months support & assistance with your listing optimisation
15. Thousands of satisfied customers, see testimonials

Ask us how we can help optimise your business to appear in the top search results in your local area. We specialise in listing your local business in Google Places and Google Places Optimisation to help your business grow online Contact us

Google Local (Places) is for you! Watch the 2 minute video below.

Need help with your a new WordPress website, Google Local (Places) optimisation, reputation cleansing, online marketing, SEO services or online PR?
Have questions?? Contact us today!